5 Questions to Ask

Are you ready to begin a home technology project at your home or business? It is important to realise that you will have long term relationship with your home technology professional. Even after the project is complete, it is likely that your home technology professional will continue to maintain and update your system, once your others tradespeople have moved on to the next job. The best way to ensure that you choose the right technology specialist for you and your project, is to ask them a series of questions and get as much information as you can from the outset.

Here are some questions to guide you through the process of choosing a home technology professional.

1. How long have you been in business?

The more advanced your project, the more you are likely to need someone with experience. You want someone who has been involved in projects like yours before, rather than someone who has to learn it all as they go along. You are also safer choosing a company that has been in business for several years as they are more likely to still be in business in a few years time to provide the ongoing support and maintenance you will need.

2. Have you completed any similar projects?

A company that has experience in the technology, complexity and size of the project you are undertaking is really important. If you have an existing home which requires a retrofit, finding out whether they have done these before is crucial. Retrofit home automation can present unique challenges such as removing or patching walls, rewiring and changing light fixtures among other aspects. A home technology company that has knowledge and experience to make this as seamless as possible for you the home owner, will make the whole experience a lot more enjoyable for you.

3. What brands do you work with?

This is an important question if you are interested in a particular product or system. It will also give you a sense of the company. Are they limited in the brands and products that they can work with, or can they tailor a system to meet your needs? Do they only work with expensive products or can they offer you a range of product options?

4. Do you have references?

A reputable home technology company will have a list of clients who have provided testimonials or may be willing to speak to you. As well as finding out about the quality and scope of the work that the company provides, speaking to previous clients allows you to ask about their customer service and follow-up support.

5. What suggestions do you have?

An experienced home technology professional has a wealth of experience and expertise. They may offer suggestions about trends and designs that you would have never considered. They may also be able to create better results and value for your budget and create lifestyle improvements beyond what you imagined was possible.

The answers to these questions plus any other questions you might have will give you a better sense of whether this is the right home technology company for you. At Instinct, we take our customer’s questions seriously and aim to educate them about the options available to them. We develop positive long-term, professional relationships with our clients and look forward to supporting you in your next home technology project. To get started, contact our office now.

Share This